Once you have placed your order on MrElephant.com you will receive an e-mail confirmation on your entire purchase. MrElephant.com usually ships within 48 hours from the time you have placed your order. Once we have shipped your item(s), you will receive a second email with the tracking information.
MrElephant.com is located in Sunnyvale, CA and 99% of the time your package will be shipped from our warehouse in Sunnyvale. Typically, you will receive your item(s) within 5 business days, customers who live on the west coast should expect their packages to be delivered within 2-3 business days.
If you did not receive either the shipping or tracking information after 48 hours of your purchase, please contact our customer support team.